Scenario 2: Protest at the Fence  |  Civil Disturbance
👥 Crowd Control

Managing a
Civil Disturbance

A protest at the perimeter fence escalates. You are the Sector Commander. Assess the threat, de-escalate, and report through the chain of command.

B1 to B2 45 to 60 min Field Report 🎧 Listening

The same scenario in Fast and Clear

Key Language Focus
De-escalation commands • Describing crowd behaviour • Reporting under pressure • Formal verbal warnings
Please note: These scenarios are fictional and written for English-language practice only. The actions, priorities and answers in them are what the characters in each story chose to do. They are not military advice, doctrine, standard procedure or operational training, and they do not replace your own unit's or organisation's procedures and orders. This course is not produced or endorsed by NATO. Please do not enter real or sensitive information.

Scenario Setup

The Situation at the North Fence

📍 Setting

Leifsborg Training Base. Tuesday, 14:35 local time. The North Fence, beside the public road and the training area. Weather: overcast, 8 degrees Celsius.

👥 Key People

1st Lt. Jana Novakova (you) -- Sector Commander
Sgt. Kucera -- Senior sector NCO
Cpl. Hudak -- Interpreter
Maj. Kral -- Duty Officer (radio)

📚 Language Focus

Describing crowd behaviour • Formal warnings • Radio reporting through command • Requesting support

⚒ Your Role

Sector Commander. Four Military Police under your command. No lethal force authorised. You must protect the installation and prevent escalation.
Vocabulary
civil disturbance -- a public gathering that becomes disorderly or violent
de-escalation -- reducing tension to prevent violence
cordon -- a line of soldiers or police blocking an area
dispersal -- when a crowd leaves, or is made to leave, an area
interpreter -- a person who translates spoken language
agitator -- a person who tries to make a crowd angrier or more active

Reporting Framework  |  North Fence

How to Structure Your Report

Every field report in this course follows the same four parts. Here are the first two for this incident. You will discover the rest as you work through the scenario.

1

Situation

When, where, who, and what happened.

Approximately 80 local civilians gathered outside the North Fence to protest a planned military exercise. The crowd grew louder, and several individuals at the front began pushing against the perimeter fence.

2

Task

Your role and what you were required to do.

As Sector Commander, protect the installation, prevent a perimeter breach, and avoid use of force where possible -- while reporting up the chain of command.

3

Action

The steps taken, in order. Use sequence words: First... Then... Finally...

You will read what 1st Lt. Novakova did on slide 6.

4

Result

The outcome, and any follow-up. Use the passive voice where you can.

You will hear and read the outcome on slide 7.

Read the Incident

Timeline of Events: North Fence

14:20

Crowd Assembles

A crowd of approximately 80 civilians gathered outside the North Fence carrying signs. Sgt. Kucera reported the situation to the duty desk and positioned two MPs at the fence. The crowd was vocal but peaceful.
14:28

Escalation Begins

Several individuals at the front of the crowd began pushing against the perimeter fence. Two fence panels were under pressure. Sgt. Kucera assessed risk of breach and requested a Sector Commander on scene immediately.
14:35

You Arrive

You arrive at the North Fence. Sgt. Kucera has positioned four MPs in a line behind the fence. Cpl. Hudak (interpreter) is present. The crowd is chanting and pushing. Two individuals are visibly throwing small objects. You must act.
Language Note: Describing Crowd Behaviour
Use the past continuous for actions in progress: "The crowd was pushing against the fence."
Use specific numbers and positions: "Approximately 80 individuals were gathered at the fence."
Avoid vague words: say "throwing objects", not "being aggressive".

Priority Decision

What Would You Do First?

You have just arrived at the North Fence. The crowd is pushing the fence.

Tap or click the actions in the order you would choose, most urgent first. Then compare your order with the one Lt. Novakova followed in this story. Select a card again to take it out of your order.

Issue a formal verbal warning through Cpl. Hudak (interpreter)
Request police support via radio to Maj. Kral
Move the four MPs into a visible cordon behind the fence
Document names and descriptions of aggressive individuals

0 of 4 in your order.

Officer Actions

How 1st Lt. Novakova Responded

Read each action step. Open each step for the detail and the key language used.

0 of 5 steps opened

Lt. Novakova conducted a rapid threat assessment: counted approximately 80 individuals, identified three to four agitators at the front, noted that fence panels B7 and B8 were at risk. She confirmed that MPs were in position and that Cpl. Hudak was available.

Key language: "I assessed the situation and estimated approximately 80 civilians, with several individuals actively pushing against the perimeter fence at panels B7 and B8."
Using Cpl. Hudak as interpreter, Lt. Novakova issued a clear verbal warning: the crowd must disperse immediately or police would be called. She used an interpreter so that everyone in the crowd could understand it. The warning was given twice -- once in English, once in the local language. This was logged with the time.

Key language: "I hereby order you to disperse immediately. You are in violation of a designated military security zone. Failure to comply will result in police intervention."
Lt. Novakova contacted Maj. Kral by radio using a structured report: location, situation, numbers, action taken, support required. She requested immediate police liaison and notified the duty officer of the potential for force escalation.

Key language: "North Fence, 14:37. Approximately 80 civilians pushing against perimeter fence. Formal warning issued. Requesting police support. No use of force at this time. Over."
Lt. Novakova repositioned all four MPs in a visible but non-aggressive cordon formation behind the fence. She ordered them to maintain eye contact and remain calm. Physical contact with the crowd was prohibited. The visible presence served as a deterrent.

Key language: "The MPs were positioned in a defensive cordon formation. They were ordered to remain calm, maintain visual contact with the crowd, and not to initiate physical contact."
While the situation was monitored, Cpl. Hudak documented names and descriptions of the three most visible agitators. Lt. Novakova maintained a running log of all actions with timestamps. This log became the basis for the after-action report submitted at 15:10.

Key language: "A contemporaneous record was maintained throughout the incident. All actions were logged with time, location, and the name of the officer responsible."
Notice the language

Report language is precise (times, numbers), neutral (no slang) and often passive. Which of these sentences are formal enough for a written report? Select all that are, then check. The others are too informal.

Report language is precise (times, numbers), neutral (no "wild", no "cops", no "get lost") and often passive ("was issued", "was requested", "were positioned"). "After a while" and "pretty" are spoken, informal English.

Outcome

How the Incident Was Resolved

🎧 Listening Check  |  B1 practice

Listen to Lt. Novakova's radio report to Maj. Kral (call sign Bravo Six). Answer the three questions below: the first is about the message as a whole, the others about details. Replay the audio as many times as you need. The transcript and the rest of the story appear when your answers are marked: when all are right, or after your second check. If you cannot use the audio, press Show transcript.

Press Play to begin.
1. What is the main message of this report?
The disturbance is over and the police now have responsibility for the area.
The crowd is still at the fence and force may soon be needed.
The North Fence has collapsed and is closed.
2. Until what time will the North Fence stay at reinforced manning?
Sixteen hundred (16:00).
Eighteen hundred (18:00).
Twenty hundred (20:00).
3. What have the police asked the North Fence team for?
A copy of the incident log.
The names of the four MPs.
Access to the base for an interview.
Transcript: "Bravo Six, this is North Fence. Situation report, time fifteen hundred. The crowd at the North Fence has dispersed. Time of dispersal: fourteen fifty-two. Local police arrived at fourteen fifty-five and have assumed responsibility for the area. No use of force was required by military personnel. All MPs are accounted for and safe. Fence panels B7 and B8 are damaged but holding. The North Fence will remain at reinforced manning until eighteen hundred. The police have requested a copy of our incident log. After-action report to follow by fifteen ten. North Fence, over."
14:52
Following the second verbal warning, the crowd began to disperse. The three agitators at the front moved away when they observed the police vehicle arriving in the distance.
14:55
Local police arrived 18 minutes after Lt. Novakova's radio call. They took responsibility for crowd dispersal. No use of force by military personnel was required at any point.
15:10
Lt. Novakova submitted a written after-action report to Maj. Kral. The report included a timeline, names of MPs on duty, the warning text used, and a recommendation to review fence panel integrity on the North Fence.
Language Note: Reporting Results
Use the passive voice for formal reporting: "Police support was requested at 14:37. No injuries were sustained." Some verbs report a result without the passive: "The crowd dispersed at 14:52."
Use precise language: "18 minutes after the initial radio call", not "later".
End with a clear outcome statement: "The situation was resolved without use of force and the installation remained secure."

Comprehension Check

Check Your Understanding

B1 to B2 practice

Answer the four questions at your own pace. If you choose an answer that is not the best one, you will see why, and you can try again. There is no grade.

Question 1 of 4
What does the word de-escalation mean?
Increasing the use of force to control a crowd
Reducing tension to prevent a situation from becoming more violent
Calling for police assistance
Retreating from the scene of an incident
Question 2 of 4
According to the story, why did Lt. Novakova use Cpl. Hudak (the interpreter) to issue the warning?
To give herself more time to think
Because she was not authorised to speak directly
Because it was required by local civilian law
So that everyone in the crowd could understand the warning
Question 3 of 4
Which of these sentences uses the passive voice?
I dispersed the crowd at 14:52.
We called the police and they came quickly.
The crowd was dispersed and the area was secured by 15:00.
Nobody used force and nothing bad happened.
Question 4 of 4
In the reporting framework, what belongs in the Task section?
Your role and specific responsibility in the situation
The names of everyone involved
The steps taken to resolve the incident
The final outcome of the incident
✅
All four questions answered correctly
You found the story's answers and checked key language: a word meaning, the passive voice and the report structure. Next, write your own report.
Recall the key words

Choose the word that completes each sentence from the story. Check your answers when all six are chosen.

Writing Exercise

Write Your Field Report

B2 practice

You are 1st Lt. Novakova. Write a brief after-action report to Maj. Kral using the reporting framework. Do not use real names, places or operational details. Use the prompts below to guide each section.

Before you write: a complete report has
1. Situation: the time, the place and the number of people.
2. Task: your role, then what you were required to do.
3. Action: the steps in order, with "I first... I then...".
4. Result: the outcome, with the passive where it fits: "No injuries were sustained."

Short version: if you have little time, write the Situation and the Action only, about 60 words. The preview, the model answer and the debrief work the same.

Describe where you were, what time, what was happening, and who was present.
Try starting with: "On Tuesday at approximately 14:20, a crowd of approximately..."
0 words  (aim for 40+)
State your role and what you were required to do.
Try starting with: "As Sector Commander, my task was to..."
0 words  (aim for 15+)
List the steps in order. Use the past simple for what you did ("I radioed the control room") and the passive when the person who acted is not important ("cones were placed"). Join the steps with First, Then, After that, Finally.
Try starting with: "I first assessed the threat and determined that... I then issued a formal warning..."
0 words  (aim for 60+)
Describe the outcome. Use passive voice where appropriate.
Try starting with: "No injuries were sustained, and no force was used. The crowd dispersed at 14:52, after local police arrived at..."
0 words  (aim for 30+)
Situation

On Tuesday at approximately 14:20, a crowd of approximately 80 civilians gathered outside the North Fence of Leifsborg Training Base, to protest a planned military exercise. The crowd was initially peaceful. At 14:28, several individuals at the front began pushing against the perimeter fence, and panels B7 and B8 were under pressure. When I arrived at 14:35, four MPs were in a line behind the fence, Cpl. Hudak (interpreter) was present, and two individuals were throwing small objects.

Task

As Sector Commander, with four Military Police under my command and no lethal force authorised, my task was to protect the installation, prevent a breach of the perimeter, avoid the use of force where possible, and report to Maj. Kral, the Duty Officer.

Action

I first assessed the threat: approximately 80 individuals, with three to four agitators at the front and panels B7 and B8 at risk. I then issued a formal verbal warning through Cpl. Hudak, once in English and once in the local language. At 14:37, I reported to Maj. Kral by radio and requested police support. I then positioned the four MPs in a visible defensive cordon behind the fence and ordered that there be no physical contact with the crowd. A log of all actions was kept throughout, and Cpl. Hudak recorded descriptions of the three most visible agitators.

Result

Following the second warning, the crowd began to disperse at 14:52. Local police arrived at 14:55, 18 minutes after the request, and assumed responsibility for the area. No force was used by military personnel and no injuries were sustained. This after-action report was submitted to Maj. Kral at 15:10, with a recommendation to review the integrity of the fence panels on the North Fence.

Note: Compare your report against this model. Check: (1) Did your Situation include the time, the place, and the number of people? (2) Did your Task state your role before what you were required to do? (3) Did your Action list the steps in order, with "I first... I then..."? (4) Did your Result use the passive voice where it fits, for example "No injuries were sustained"?

Debrief & Lessons Learned

Prepare Your Debrief

B2 practice

Each scenario in this course ends with a debrief. This slide gives you the language for a short spoken briefing and a debrief. A version for a group is folded below.

Say what worked well in the story. Be specific: give times, names and actions. Example: "The formal warning was issued through Cpl. Hudak within minutes of arrival. Police support was requested at 14:37. All actions were logged with the time."
Name challenges without blaming anyone. Talk about the situation, not the person. Example: "Two individuals were throwing objects when I arrived, which increased the pressure on the cordon. The 18-minute wait for police support was a factor we could not control."
Suggest a specific change, for example to preparation or communication. Use conditional language or should: "If this happened again, I would..." or "In future, the team should have a second interpreter available."
Language: Presenting Your Briefing
Opening: "I am going to brief you on the North Fence civil disturbance incident."
Structuring your report: "The situation was... My task was... The actions I took were... The result was..."
Stating a lesson: "The key lesson from this incident is... In future, I would recommend..."
Inviting questions: "Does anyone have a question about my decision at that point?"
Closing your briefing: "That concludes my report. I am ready for questions."

Record a 2-minute verbal briefing from your written report on your phone, as if you were briefing your commander. Speak from your notes; do not read word for word. Give times and numbers precisely.

Listen back and count the times, numbers and passive sentences you used. Then answer the three questions above in writing, one sentence each.

Key question for you: "How did Lt. Novakova report that no force was used? Which passive structures did she use?"

With a group: the small-group briefing and debrief
If You Are Leading the Debrief Meeting
Open clearly: "Welcome. Today's debrief covers the North Fence scenario. We have three minutes. I will ask the group three questions."
Signal transitions: "Thank you. Let's move on to the second question..."
Invite contributions: "What does the group think about Lt. Novakova's decision to call the police before she moved the MPs into a cordon?"
Manage time: "One more contribution on this point, then we move on."
Summarise: "So the group thinks that ... Some of you also said that ... Is that a fair summary?"
Close: "The key lesson we take from today is... Thank you all for your contributions."

Work in groups of three. Each round has three roles. The Briefer gives a 2-minute verbal briefing from their written report. The Chair leads a 3-minute debrief with the three questions above, using the phrases for leading a debrief. The Listener asks one question and writes down one phrase they want to use themselves.

Then rotate the roles and repeat, so that everyone briefs once and chairs once: three rounds, about 18 minutes. If several groups are working together, come together afterwards for about 5 minutes: each group shares one sentence it liked, and everyone discusses the key question below.

Briefer: speak from your notes; do not read word for word. Give times and numbers precisely.

Key discussion question for the group: "How did Lt. Novakova report that no force was used? Which passive structures did she use?"

Two ways to say it

Same scenario, two ways. Choose by who is listening and what they understand. Know the formal words? Saying it simply is often the harder skill: try it in Fast and Clear. Know the short way? Learn the formal words here.

Fast and ClearCrowd. About eight zero people.
Full and DetailedA crowd of approximately 80 civilians gathered outside the North Fence carrying signs.
Fast and ClearPlease leave now. Or we call the police.
Full and DetailedUsing Cpl. Hudak as interpreter, Lt. Novakova issued a clear verbal warning: the crowd must disperse immediately or police would be called.
Fast and ClearNeed police.
Full and DetailedPolice support was requested at 14:37.
Fast and ClearLine up behind the fence. No touching.
Full and DetailedI then positioned the four MPs in a visible defensive cordon behind the fence and ordered that there be no physical contact with the crowd.
Fast and ClearPolice here at 14:55. They take over.
Full and DetailedLocal police arrived at 14:55, 18 minutes after the request, and assumed responsibility for the area.
Fast and ClearNo force. Nobody hurt.
Full and DetailedNo force was used by military personnel and no injuries were sustained.

The same scenario in Fast and Clear